Enquiry preparation
Cooker hood: mention what happened immediately beforehand
For a cooker hood enquiry: An interruption, move or altered setting can add context. State the sequence without assuming the earlier event caused the present difficulty. The product identity and current behaviour still matter.
We agree suitable work and arrangements for your actual appliance.

For the appliance you actually own
Keep lighting, fan-speed response and extraction performance distinct. State whether the hood recirculates or vents outside, where known, without climbing onto the worktop or dismantling it.
Why this belongs in the enquiry
The cooker hood reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before arranging a visit
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.