Enquiry preparation
Washer-dryer: write selection, behaviour and result
For a washer-dryer enquiry: Begin with the setting, follow with what changed and finish with the outcome. Keep the warning in the same account. Observations are useful without turning them into a component diagnosis.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Explain whether washing and emptying finished, then describe the drying selection and result. A combined appliance can wash normally while leaving laundry damp; keep the two observations separate.
Why this belongs in the enquiry
The washer-dryer reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before arranging a visit
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.