Cooker hood · your observations
Listen to the fan; describe the air movement.
Keep lighting, fan-speed response and extraction performance distinct. State whether the hood recirculates or vents outside, where known, without climbing onto the worktop or dismantling it.
The fan runs but the air movement seems weaker
State the normal speed setting and whether the sound also changed. The filter arrangement and existing air route may matter. Do not remove a high-level hood to prepare this description.
The display gives a message or symbol
Copy every character from the safely visible panel, preserving zeroes, letters and punctuation. A code is model-dependent; an online meaning from another product cannot settle this enquiry.
When the fitted space is tight
Mention the existing furniture front, stack or surrounding units. Access can affect the proposed work, but a householder need not move or disconnect equipment to describe it.
Where another person authorises work
Agree who owns the appliance, approves charges and provides entry. Keep those arrangements with the service address before a visit is discussed.
At your Croydon address
Give the full service postcode and describe the actual fitted access in Croydon. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.