Tumble dryer · your observations
Start with the programme and the finished load.
A dryer that ends early needs a different account from one whose drum never turns. Include vented, condenser or heat-pump format and whether the laundry came out cold, warm or still damp.
The programme does not reach its usual finish
Keep the selected function and the final stage you recognised. Was there a completion indication, a warning or silence? Describe the last ordinary use instead of repeatedly recreating unsafe behaviour.
A dark panel or an unresponsive control
State whether any display or light remains on. Note a recent power interruption if one occurred. Keep electrical covers closed; an enquiry does not require live testing or measurements.
Before sending a picture
Check that the display or normal fitted position is in focus and personal paperwork is outside the frame. A useful picture does not require an unsafe demonstration.
Where another person authorises work
Agree who owns the appliance, approves charges and provides entry. Keep those arrangements with the service address before a visit is discussed.
At your Carshalton address
Give the full service postcode and describe the actual fitted access in Carshalton. SM5 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.