Tumble dryer · your observations
Start with the programme and the finished load.
A dryer that ends early needs a different account from one whose drum never turns. Include vented, condenser or heat-pump format and whether the laundry came out cold, warm or still damp.
The programme does not reach its usual finish
Keep the selected function and the final stage you recognised. Was there a completion indication, a warning or silence? Describe the last ordinary use instead of repeatedly recreating unsafe behaviour.
The programme does not reach its usual finish
Keep the selected function and the final stage you recognised. Was there a completion indication, a warning or silence? Describe the last ordinary use instead of repeatedly recreating unsafe behaviour.
If the last use was interrupted
Say whether someone cancelled the programme, power was interrupted or the appliance stopped by itself. Those are different starting points; timing alone cannot establish the cause.
Where previous work is relevant
Retain any actual invoice or reference and explain what changed afterwards. A returned symptom may need a new assessment rather than the same assumed explanation.
At your Purley address
Give the full service postcode and describe the actual fitted access in Purley. CR8 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.