Bertazzoni Cooker hood · your observations
Listen to the fan; describe the air movement.
Keep lighting, fan-speed response and extraction performance distinct. State whether the hood recirculates or vents outside, where known, without climbing onto the worktop or dismantling it.
The fan runs but the air movement seems weaker
State the normal speed setting and whether the sound also changed. The filter arrangement and existing air route may matter. Do not remove a high-level hood to prepare this description.
Some uses work and others do not
Write down the selection and result on each occasion you already observed. One successful programme does not explain away a recurring difficulty or identify the part responsible.
If some functions still work
List the functions separately, including the one that changed. A working light, fan or display is an observation rather than proof that the rest of the appliance is sound.
Before ordering a part
Let the actual product and proposed work be checked. A generic fault phrase or a warning from another model cannot confirm a component order or stock position.
The Bertazzoni reference
Retain the complete Bertazzoni label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Sanderstead address
Give the full service postcode and describe the actual fitted access in Sanderstead. CR2 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.