Washing machine · Focused observation
A new sound at a particular stage
A buzz at start-up and a scrape during movement are different observations. Note when it begins. Stop using equipment that burns, smokes or moves uncontrollably rather than recording another demonstration.
We agree suitable work and arrangements for your actual appliance.

How this relates to your washing machine
Was the drum still holding water, or had it emptied before the spin was missed? Note the chosen wash, door status and exact warning. Those distinctions help frame a washing-machine enquiry.
Keep the observation separate from a diagnosis
Describe what you saw during ordinary use, then retain the complete model. An observation can help frame an assessment but does not establish which part is faulty.
A description is enough for the first contact
Do not repeat a cycle to recreate smoke, tripping, burning, unsafe movement or leakage near electrical parts. Keep connected equipment in place and do not remove covers.
Find your focused guide
Your appliance. Your area.
Select the actual label, appliance and service locality to open a focused guide.