John Lewis Dishwasher · your observations
What was left when the dishwasher stopped?
Describe the dishes, any standing water and the last display message. Tell us whether the programme ended normally or was interrupted. The result matters as much as the sound you heard.
Standing water after the last use
State whether the dishwasher announced completion or stopped part-way through. Keep the warning and fitted arrangement. Drainage and level information can be relevant; leave integrated equipment in place.
The display gives a message or symbol
Copy every character from the safely visible panel, preserving zeroes, letters and punctuation. A code is model-dependent; an online meaning from another product cannot settle this enquiry.
When the fitted space is tight
Mention the existing furniture front, stack or surrounding units. Access can affect the proposed work, but a householder need not move or disconnect equipment to describe it.
If the account is becoming complicated
Use three short sentences: the setting selected, the changed behaviour and the final result. Put the model and exact warning alongside them, rather than combining several guessed causes.
The John Lewis reference
Retain the complete John Lewis label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.