Enquiry preparation
Cooker: clarify what the proposed work includes
For a cooker enquiry: Ask about labour, parts and possible further attendance before agreeing the request. A symptom guide cannot establish a component order, stock position or final charge.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Identify the hob, grill or oven involved and whether the appliance is electric, gas or dual fuel. Gas work is considered individually; this is not an offer of gas conversions or AGA repairs.
Why this belongs in the enquiry
The cooker reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before arranging a visit
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.