Enquiry preparation
Cooker: show the relevant detail safely
For a cooker enquiry: A normal-position photograph, accessible label or visible display can help. Keep private documents outside the frame. Do not remove covers, lift a machine or recreate hazardous operation for a picture.
We agree suitable work and arrangements for your actual appliance.
For the appliance you actually own
Identify the hob, grill or oven involved and whether the appliance is electric, gas or dual fuel. Gas work is considered individually; this is not an offer of gas conversions or AGA repairs.
Why this belongs in the enquiry
The cooker reference, fitting and observation allow a more specific discussion. They do not establish a failed part or guarantee a repair.
Before arranging a visit
Confirm suitable work, proposed charges and access with the team. An enquiry notebook is preparation, not a reserved visit.