Cooker · your observations
A cooker has several jobs. Which one changed?
Identify the hob, grill or oven involved and whether the appliance is electric, gas or dual fuel. Gas work is considered individually; this is not an offer of gas conversions or AGA repairs.
The grill no longer gives its usual result
Keep the selected grill mode and cavity with the observation. Use only the manufacturer’s normal door-position instructions. Stop using equipment that trips, burns or smells unsafe.
The programme does not reach its usual finish
Keep the selected function and the final stage you recognised. Was there a completion indication, a warning or silence? Describe the last ordinary use instead of repeatedly recreating unsafe behaviour.
Where previous work is relevant
Retain any actual invoice or reference and explain what changed afterwards. A returned symptom may need a new assessment rather than the same assumed explanation.
Before sending a picture
Check that the display or normal fitted position is in focus and personal paperwork is outside the frame. A useful picture does not require an unsafe demonstration.
At your Carshalton address
Give the full service postcode and describe the actual fitted access in Carshalton. SM5 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.