Dishwasher · your observations
What was left when the dishwasher stopped?
Describe the dishes, any standing water and the last display message. Tell us whether the programme ended normally or was interrupted. The result matters as much as the sound you heard.
Standing water after the last use
State whether the dishwasher announced completion or stopped part-way through. Keep the warning and fitted arrangement. Drainage and level information can be relevant; leave integrated equipment in place.
Some uses work and others do not
Write down the selection and result on each occasion you already observed. One successful programme does not explain away a recurring difficulty or identify the part responsible.
Where previous work is relevant
Retain any actual invoice or reference and explain what changed afterwards. A returned symptom may need a new assessment rather than the same assumed explanation.
Before ordering a part
Let the actual product and proposed work be checked. A generic fault phrase or a warning from another model cannot confirm a component order or stock position.
At your Carshalton address
Give the full service postcode and describe the actual fitted access in Carshalton. SM5 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.