Dishwasher · your observations
What was left when the dishwasher stopped?
Describe the dishes, any standing water and the last display message. Tell us whether the programme ended normally or was interrupted. The result matters as much as the sound you heard.
Standing water after the last use
State whether the dishwasher announced completion or stopped part-way through. Keep the warning and fitted arrangement. Drainage and level information can be relevant; leave integrated equipment in place.
Water or waste appears where it should not
Give the first visible position and what was happening at the time. Do not pull out a connected machine to trace it. Stop use where leakage creates electrical or waste-backup risks.
Before sending a picture
Check that the display or normal fitted position is in focus and personal paperwork is outside the frame. A useful picture does not require an unsafe demonstration.
If some functions still work
List the functions separately, including the one that changed. A working light, fan or display is an observation rather than proof that the rest of the appliance is sound.
At your Coulsdon address
Give the full service postcode and describe the actual fitted access in Coulsdon. CR5 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.