Fridge · your observations
Use an actual reading when one is available.
A safely visible temperature reading and its time are more useful than a guessed refrigerant fault. Describe the door closure, display and any visible frost. Suitable conventional domestic work needs assessment.
The refrigerator reading is higher than usual
Retain actual readings and times where safely available. Describe door closure and visible frost. Control or airflow assessment is distinct from excluded refrigerant or compressor work.
The display gives a message or symbol
Copy every character from the safely visible panel, preserving zeroes, letters and punctuation. A code is model-dependent; an online meaning from another product cannot settle this enquiry.
When the behaviour varies
Settings, loads and outcomes from ordinary uses already observed can help describe variation. A normal result on one occasion is useful context, not a remote all-clear.
Before discussing a replacement
Retain the existing unit reference and fitted arrangement. A similar width or brand badge does not establish that a new product is compatible with existing connections.
At your New Addington address
Give the full service postcode and describe the actual fitted access in New Addington. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.