Grundig Washer-dryer · your observations
Separate the wash from the drying stage.
Explain whether washing and emptying finished, then describe the drying selection and result. A combined appliance can wash normally while leaving laundry damp; keep the two observations separate.
A completed wash leaves a poor drying result
Include combined or dry-only selection, approximate load and whether the machine emptied normally. Drying airflow, sensing and temperature control can need assessment without establishing a failed component.
A new sound at a particular stage
A buzz at start-up and a scrape during movement are different observations. Note when it begins. Stop using equipment that burns, smokes or moves uncontrollably rather than recording another demonstration.
Where another person authorises work
Agree who owns the appliance, approves charges and provides entry. Keep those arrangements with the service address before a visit is discussed.
Before ordering a part
Let the actual product and proposed work be checked. A generic fault phrase or a warning from another model cannot confirm a component order or stock position.
The Grundig reference
Retain the complete Grundig label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Shirley address
Give the full service postcode and describe the actual fitted access in Shirley. CR0 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.