Oven · Focused observation
The programme does not reach its usual finish
Keep the selected function and the final stage you recognised. Was there a completion indication, a warning or silence? Describe the last ordinary use instead of repeatedly recreating unsafe behaviour.
We agree suitable work and arrangements for your actual appliance.

How this relates to your oven
A fan, light or clock can work while a selected cooking function fails to heat. Keep the mode symbol, temperature selection and affected cavity together rather than describing the whole oven as dead.
Keep the observation separate from a diagnosis
Describe what you saw during ordinary use, then retain the complete model. An observation can help frame an assessment but does not establish which part is faulty.
A description is enough for the first contact
Do not repeat a cycle to recreate smoke, tripping, burning, unsafe movement or leakage near electrical parts. Keep connected equipment in place and do not remove covers.
Find your focused guide
Your appliance. Your area.
Select the actual label, appliance and service locality to open a focused guide.