Dishwasher · your observations
What was left when the dishwasher stopped?
Describe the dishes, any standing water and the last display message. Tell us whether the programme ended normally or was interrupted. The result matters as much as the sound you heard.
Standing water after the last use
State whether the dishwasher announced completion or stopped part-way through. Keep the warning and fitted arrangement. Drainage and level information can be relevant; leave integrated equipment in place.
The display gives a message or symbol
Copy every character from the safely visible panel, preserving zeroes, letters and punctuation. A code is model-dependent; an online meaning from another product cannot settle this enquiry.
Where previous work is relevant
Retain any actual invoice or reference and explain what changed afterwards. A returned symptom may need a new assessment rather than the same assumed explanation.
Before sending a picture
Check that the display or normal fitted position is in focus and personal paperwork is outside the frame. A useful picture does not require an unsafe demonstration.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.