Fridgemaster Fridge-freezer · your observations
Two compartments deserve two observations.
Say what changed in the fridge and what changed in the freezer, including their warnings. American-style and side-by-side models and sealed refrigerant-circuit work are outside our service.
One compartment changes before the other
Keep a separate note for the fridge and freezer, including their warnings. Suitable control or defrost work needs confirmation; regassing and sealed-system work are not offered.
A new sound at a particular stage
A buzz at start-up and a scrape during movement are different observations. Note when it begins. Stop using equipment that burns, smokes or moves uncontrollably rather than recording another demonstration.
When the behaviour varies
Settings, loads and outcomes from ordinary uses already observed can help describe variation. A normal result on one occasion is useful context, not a remote all-clear.
Before ordering a part
Let the actual product and proposed work be checked. A generic fault phrase or a warning from another model cannot confirm a component order or stock position.
The Fridgemaster reference
Retain the complete Fridgemaster label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.