Fridge-freezer · your observations
Two compartments deserve two observations.
Say what changed in the fridge and what changed in the freezer, including their warnings. American-style and side-by-side models and sealed refrigerant-circuit work are outside our service.
One compartment changes before the other
Keep a separate note for the fridge and freezer, including their warnings. Suitable control or defrost work needs confirmation; regassing and sealed-system work are not offered.
Some uses work and others do not
Write down the selection and result on each occasion you already observed. One successful programme does not explain away a recurring difficulty or identify the part responsible.
Where previous work is relevant
Retain any actual invoice or reference and explain what changed afterwards. A returned symptom may need a new assessment rather than the same assumed explanation.
Before sending a picture
Check that the display or normal fitted position is in focus and personal paperwork is outside the frame. A useful picture does not require an unsafe demonstration.
At your Sanderstead address
Give the full service postcode and describe the actual fitted access in Sanderstead. CR2 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.