Liebherr Fridge-freezer · your observations
Two compartments deserve two observations.
Say what changed in the fridge and what changed in the freezer, including their warnings. American-style and side-by-side models and sealed refrigerant-circuit work are outside our service.
One compartment changes before the other
Keep a separate note for the fridge and freezer, including their warnings. Suitable control or defrost work needs confirmation; regassing and sealed-system work are not offered.
Water or waste appears where it should not
Give the first visible position and what was happening at the time. Do not pull out a connected machine to trace it. Stop use where leakage creates electrical or waste-backup risks.
When the behaviour varies
Settings, loads and outcomes from ordinary uses already observed can help describe variation. A normal result on one occasion is useful context, not a remote all-clear.
Before discussing a replacement
Retain the existing unit reference and fitted arrangement. A similar width or brand badge does not establish that a new product is compatible with existing connections.
The Liebherr reference
Retain the complete Liebherr label and product ending, with the actual appliance type. A badge can cover different or historical products; it does not confirm current production, parts stock or acceptance of all models.
At your Thornton Heath address
Give the full service postcode and describe the actual fitted access in Thornton Heath. CR7 is a broad postal reference. This guide does not establish a separate branch, service boundary or agreed attendance.
Discuss the proposed work
Call 0800 037 4915 with the model and sequence of events. Suitable work, charges and a Monday–Thursday appointment are checked for the individual request.